Portfolio | Lowe’s

The Challenge

Supply Chain associates are required to use numerous legacy applications that only contain part of the data they need when they need it, necessitating manual printed verification and frequent context switching, reducing efficiency.

My Impact

I increased supply chain associate efficiency by 72% by streamlining 12 fragmented legacy systems into a unified, dynamic, multi-tiered, role-based access control, user-centric supply chain platform known as My Supply Chain Red Vest.

My Approach

I reviewed our experience and competitors to identify opportunities, collaborated with stakeholders and end-users to define critical supply chain data and flows, and then built and tested prototypes at varying levels of fidelity, refining them through iterative feedback until the designs met real-world needs.