USTrotting: My USTrotting

Results and Outcome

I led comprehensive training sessions covering documentation, design systems, and vendor configurations, empowering USTrotting’s internal team to extend and evolve the user experience as development cycles allow. I delivered a scalable and intuitive design package, along with foundational components, that positioned the organization for sustained user experience (UX) growth.

The result? A thrilled client team and a future-ready UX framework that can be embraced across the organization. Preparing for increased membership revenue opportunity and satisfaction through a cohesive brand experience and streamlined workflows, positioning USTA as a digitally forward industry leader.

“Anthony proved to be a valuable leader and contributor within our organization.”

Michael J. Tanner | Chief Executive Officer

Project Details & Context

The Project

I designed and led the development of My USTrotting, a user-centric platform that transformed the United States Trotting Association’s data services, streamlining access to vital information for breeders, professionals, and members while solving key usability challenges.

Challenge: The USTA faced brand fragmentation, disjointed user journeys, and operational inefficiencies that undermined both member engagement and revenue growth.

Approach:

1.

Unified the brand’s visual language to eliminate confusion and establish a clear, consistent identity across all platforms.

2.

Designed an inclusive digital experience that seamlessly served diverse user groups—members, breeders, and professionals alike, fostering deeper engagement and loyalty.

3.

Proposed and implemented user-focused process optimizations that minimized delays, reduced friction, and enhanced overall platform agility.

Impact: Increased membership revenue opportunity and satisfaction through a cohesive brand experience and streamlined workflows, positioning USTA as a digitally forward industry leader.

My Role(s)

Business Analyst, Business Strategist, Front End Designer, Front End Developer, Information Architect, Instructional Designer, Interaction Designer, Project Leader, Requirements Lead, SEO Manager, UX Analyst, UX Project Manager, UX Researcher, Usability Specialist, User Interface Designer, Visual Designer

My Contributions

I created, analyzed, reviewed, designed, developed, documented, tested, and presented the following work in collaboration with the subject matter experts.

My Tools

Adobe Creative Suite, XD, Google Analytics, Data Studio, SurveyMonkey, Git, GitHub, Atom, Microsoft OneNote, Excel, Outlook, Visio, Teams, Visual Studio, Visual Studio Code, Chrome, Edge, Internet Explorer, Firefox, Opera, iOS Safari, Android Chrome

Testimonial

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